The COP26 Summit highlights some of the major targets that governments and businesses face with the increased global focus on moving to a “ net zero economy” 1. To support reaching these goals, PACK & SEND, the UK’s largest specialist packer and transnational shipper have been running an environmental survey to get a greater view of their client base’s outlook on sustainability and the terrain. 

The environmental survey results give a fascinating insight into consumers’ wishes for greener and further sustainable services – with 91% of customers stating their concern about environmental issues, and 70% wanting to use an eco-friendly shipper. The challenge of fulfilling carbon neutral results arises when you consider the amenability of consumers to pay further for a sustainable service – with nearly 20% of survey responders unintentional to pay further for greener deliveries, and utmost stating they would only choose an environmentally friendly volition if the increase in cost was 10% or lower. This is supported by a analogous check from 2020 by Trivium packaging-with 74% of customers polled stating that they would pay for further environmentally friendly packaging. Still, only 25% are willing to pay up to 10% more2. 

A lately published survey by the Foundation for Future Supply Chain (FFSC) and adviser Transport Intelligence (TI) has clearly called into question whether companies could do further. The survey found that of the 184 large logistics companies that took part, “ just” 57% – 105 companies – measure and publish their carbon emissions data3. The UK government has lately stated its plans to set in law the world’s most ambitious climate change target, cutting emissions by 78% by 2035 compared to 1990 situations. For the first time, the UK’s sixth Carbon Budget will incorporate the UK’s share of transnational aeronautics and shipping emissions4. 

 So, what can we do in the logistics sector to take customers with us, considering their aversion to bringing increases? 

Mike Ryan, UK CEO of logistics franchise PACK & SEND, shares his insight into what can be done by logistic companies to attack the climate extremity, “ Communication is crucial. We’ve no choice but to continue to make changes for the good of the earth and mate with businesses willing to do the same. As we introduce new services, packaging and systems, we’ve to educate our customers – both private and business-on the reasons for those changes.” 

 “ With COP26 on our doorstep, it’s a huge memorial of our environmental duties in both packaging and shipping. Our shipping mates are making raids to carbon neutralize and reduce emissions whilst we ’re constantly searching for ways to do this ourselves. All our service centres have access to boxes, void filler, packaging materials and videotapes that are over to 100% recyclable but there’s clearly further progress to make with our mates. Our overarching precedence is to ensure our customer’s goods arrive complete but we’ve a keen eye on how to insure this in as environmentally friendly way as possible,” said Malcolm McArdle, PACK & SEND Glasgow City franchisee. 

  1. COP26, 2021, Mission Statement 
  2. Trivium Packaging, 2020, Customer Survey 
  3. Foundation for Future Supply Chain, 2021, Survey 
  4.  UK Government, 2021, Press release 


Source: PACK & SEND/UK